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Your
account allows you to maintain your site, store incoming and
outgoing mail for your mailboxes, create and manage databases.
Your hosting provider sells you services and disk space for
these resources on his servers. Your control panel allows
you to monitor and manage your disk space usage. This document
covers the following disk space management issues:
Summary
Disk Usage
If
your hosting plan is configured with the Disk Usage
resource, you will see a Disk Usage bar in Control
/ Info area on the left below the traffic bar:
It
shows how much FTP (web), mail and DB disk space all together
you are using of your Disk Usage limit.
It shows:
a) the Last Day Usage
- every 24 hours all servers (web, mail,
MySQL, etc.) are scanned, and all actually used disk space
is summarized to make your Summary Disk Usage for the last
day;
b) the Avg (Average Usage) for the current disk usage
cycle (one month length regardless of your billing period)
of your Disk Usage Limit
- for billing purposes, the system also
monitors your average disk usage for the disk usage cycle.
From the beginning of this cycle, summary readings of each
daily scan are added up, and the cumulative amount is divided
by the number of days elapsed since the cycle starting date.
Disk Usage Limit doesn't stop you from using more disk
space. But if you go over it, you will be charged overlimit
fee for it. Keep in mind that your hosting plan might be configured
to suspend your account if you reach/exceed your Disk Usage
Limit. Before suspension, you would be usually notified by
e-mail of approaching your limit.
However, you can change your Disk Usage limit, in this case:
1. Your current disk usage cycle is closed.
2. You are refunded recurrent fee for the days remaining to
the end of the disk usage cycle.
3. Your disk usage limit is prorated to the days elapsed from
the beginning of the disk usage cycle. And if your average
disk usage is more than this, you are charged extra fee for
the overlimit.
4. A new disk usage cycle is opened.
5. If you are increasing your disk usage limit, you will usually
pay recurrent fee for the increased amount, which is usually
less than extra/usage fee.
* Your hosting plan can prevent you from setting very high
Disk Usage limit.
FTP
or Disk Quota
If
your hosting plan is configured without Disk Usage resource,
you will see a Disk Quota bar in Control / Info
area on the left below the traffic bar:
If
your hosting plan is configured with Disk Usage resource,
Disk Quota statistics can be found in your FTP manager:
Every 24 hours the system scans your home FTP directory to
see how much web disk is used under your account. It shows
how much FTP disk space you are using out of your Disk
Quota.
When you reach your Disk Limit, the system will not let you
upload anything into your FTP home directory. You cannot store
more MBs than your Disk Quota allows.
Keep in mind that your hosting plan may be configured to suspend
your account when you reach your Disk Quota. However, you
can change your Disk Quota, in this case:
1. You are refunded recurrent fee for the remaining days of
your billing period.
2. You are charged recurrent fee prorated to period that remains
to the end of your billing period.
Your hosting plan can prevent you from setting very high Disk
Quota.
Mailbox
Quota
For
each of your mailboxes you get some default amount of disk
space for storing incoming and outgoing mail. Load statistics
for each of your mailbox can be found in the Properties
section for every individual mailbox:
It shows how much disk space you are using out of your mailbox
quota. You can't store more MBs than your mailbox quota allows.
You can change your mailbox quota, by clicking the Change
icon next to the statistics readings for each individual mailbox
(see image above), in this case:
- recurrent fee for the days that remain to the end of the
current billing period is refunded.
- you are charged the recurrent fee of increased mailbox quota
prorated to the rest of the billing period.
Keep in mind that your hosting plan may be configured to prevent
you from setting very high mailbox quota.
Database
Quota
For
each of your data bases you get some default amount of disk
space for storing data. Load statistics for each of your DBs
can be found in the individual DB settings screen:
It shows how much disk space you are using out of this DB
quota.
DB Quota doesn't stop you from using more disk space, except
for the MS SQL DB. But if you go over it, you will be charged
extra fee for excess. However you can always increase your
DB Quota limit paying recurrent fee for the increased amount,
which would be usually less than payments for overlimit usage.
You hosting plan can be also configured to prevent you from
setting very high DB Quota.
You can change your DB quota limit, by clicking the Change
icon next to the statistics readings for each individual DB
(see image above), in this case:
MS SQL DB:
1. recurrent fee for the days remaining to the end of the
current billing period is refunded.
2. you are charged the recurrent fee of increased DB quota
limit prorated for the rest of the billing period.
MySQL and PostgreSQL DB
1. recurrent fee for the days remaining to the end of the
current billing period is refunded.
2. your DB quota is prorated to the days elapsed from the
beginning of the billing period. And if your DB usage is more
than this, you are charged extra fee for the overlimit.
3. You are charged the recurrent fee of increased DB quota
limit prorated to the days left to the end of the billing
period.
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